Privacy Policy

Last updated: 30.01.26

Social Tea Media (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit www.socialteamedia.com or contact us.

1. Who We Are

Business name: Social Tea Media

Website: www.socialteamedia.com

Email: kayley@socialteamedia.com

We are the data controller responsible for your personal data.

2. What Data We Collect

We may collect and process the following information:

  • Name and contact details (email address, phone number)

  • Business information (business name, social media handles)

  • Enquiry details submitted via forms, email, or direct messages

  • Website usage data such as IP address, browser type, pages visited, and interactions (via cookies and analytics)

We only collect data that is relevant and necessary.

3. How We Collect Your Data

Your data may be collected when you:

  • Complete a contact or enquiry form

  • Email or message us directly

  • Enquire about or book our services

  • Browse our website (via cookies and analytics tools)

4. How We Use Your Data

We use your data to:

  • Respond to enquiries and provide information about our services

  • Deliver services and manage client relationships

  • Send invoices and manage payments

  • Improve our website and services

  • Meet legal and accounting obligations

We do not sell or trade your personal data.

5. Lawful Basis for Processing

Under UK GDPR, we process your data based on:

  • Your consent

  • The need to perform a contract

  • Legitimate business interests

  • Legal obligations

6. Sharing Your Data

We may share your data with trusted third parties only when required, including:

  • Website hosting providers

  • Accounting or invoicing software

  • Analytics providers such as Google Analytics

All third parties are required to keep your data secure and confidential.

7. Data Storage and Security

We take appropriate steps to protect your personal data from loss, misuse, unauthorised access, or disclosure. Your data is stored securely and retained only for as long as necessary for the purposes outlined in this policy or as required by law.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO) ICO website: https://www.ico.org.uk

9. Cookies

We use cookies to improve your experience and understand how visitors use our website. You can manage or disable cookies through your browser settings. If applicable, further details are provided in our Cookie Policy.

10. Third-Party Links

Our website may contain links to external websites or social platforms. We are not responsible for their privacy practices and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: kayley@socialteamedia.com